If you’ve been travelling on our buses recently, you’ll have probably noticed the blue contactless payment validators at the front of the bus and near the driver. They enable adult passengers with contactless Visa or Mastercard payment cards to pay for all their bus journeys in a similar way to the system operating on London Underground and Buses.
Safeguard Coaches is proud to be first UK bus operator (outside London) to implement the quick and easy to use, ‘tap and go’ contactless payment for your trips on our buses and we are really excited about Guildford being the first city to have this facility for its travelling public.
The benefits of contactless payment are clear; no queue to get to the driver to pay your fare and no need to have the right change either. All you do is touch your card on the reader, wait for the beep and then go to your seat. When you get off the bus you touch your card on the reader again, wait for the beep and then exit the bus. That’s all there is to it!
The system automatically calculates the best fare for your journey applying multi journey discounts and capping where appropriate. You will never be charged more than the equivalent cash fare for any journey and, in many instances, you will end up paying a lot less.
Sign up today and register your card with our payment partner, Multipass to get these benefits of paying by contactless:
- Fast, easy and secure way to pay for your bus trips
- No more searching for cash
- Smarter way to pay: ensuring your get the best fare each time you travel with a multi-trip discount plus daily, 7-day and 28-day capping for frequent travelers
When you create your account we will verify your details with your card issuer to confirm that your card has not been reported as lost or stolen.
To register your card and set yourself up for contactless, please use the form below:
How do I use my contactless card?
At the moment, only registered card holders can use the system. Once we are ready to accept non-registered/anonymous cards we will notify our customers.
Once registered, all you need to do with your card is touch on to the validator as soon as you board the bus. The validator will flash green and beep to show that your card has been acknowledged and the start of your journey. You can then take your seat in the bus.
When you are ready to get off the bus, touch off with your card on the validator once again. The validator light will flash green and beep to signify your journey’s end.
You must always ensure that the same card is used to touch on and off, otherwise a default maximum fare will apply.
How much will I pay using my contactless card?
Any one way fare paid by your contactless card will be the same as our cash fares (eg £2 from Park Barn into town)
If you make 2 journeys in a day your fares will be discounted to be equivalent to a return cash fare. The same discount is also applied to any additional journeys made on that same day.
If you make multiple journeys in a day, the maximum daily charge will be £4.50.
For registered card holders only, you will not be charged more than £16 if you travel to/from Park Barn and £13 from other zones (eg Royal Surrey Hospital) in any 7 day period.
This is more convenient and flexible than buying weekly tickets. Also you do not lose out if you are away for a day or couple of weeks as you are not charged on the days you do not travel with Safeguard.
I’m still confused by all this space-age wizardy!
If you want to know more about contactless – head to our FAQ section or contact our customer services team